Culture Shift’s Creative Learning Principle’s state that we construct our services with care. This means that we respect your privacy and only collect and use information in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
Who we are
Culture Shift is an independent, not-for-profit, arts organisation. We provide services in the form of workshops, events, exhibitions, training and creative learning projects. Our income comes from public funding sources such as municipalities, funding and development organisations and occasionally from ticket sales, though the majority of our programme is free to access. Culture Shift is registered in Denmark, CVR Number 38242962.
What information do we collect?
If you contact us to make an enquiry about our services, we collect contact information (name, email, phone number) in order to respond to your enquiry.
If you take part in one of our services, or work with us, in addition to the above we may also collect:
Image and likeness in photographs and videos (you have the right to decline consent to provide this)
Gender and ethnicity (you have the right to decline consent to provide this)
Health information, for example food or contact allergies (you have the right to decline consent to provide this)
Emergency contact information
Other background personal information you provide as relevant to the event, service, work or enquiry (for example, when you give us feedback , provide a reason for taking part, or recommend us)
If you work with us we will collect criminal conviction information via a Danish Børneatteste to ensure that you have no criminal convictions that would prevent you from working with children and young people.
If you visit our website or Facebook page, wix.com and facebook.com collect details of the visit and share this anonymised, aggregate data with us.
How do we collect your information?
You give us your information when you complete a form on our website, contact us on our or another Facebook page, contact us on Facebook messenger, contact us on Instagram, email us, telephone us, sign up for one of our services, provide consent for your child/ children in your care to take part in one of our services, complete an evaluation form about our services, provide feedback on our services, or work with us.
Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and you can also remove cookies from your browser. However, if you do so, some features on our website may not function as a result. You can find out more information about cookies and how to remove them by visiting allaboutcookies.org. You can find out more about what cookies Wix.com (and therefore our website) uses by visiting https://support.wix.com/en/article/cookies-and-your-wix-site.
How do we use the information collected?
We use information collected in order to:
Respond to your enquiry
Provide the services you are taking part in
Review, evaluate and improve our services
Report on and promote our services
This may be on the basis that it is necessary for the legitimate interests of Culture Shift in promoting and managing Culture Shift services and/ or that it is necessary for the performance of the contract with you, for example if you sign up for one of our services, or work with us.
We use film and photography to document our services for use in evaluation, reporting and promotional purposes, on our website, social media platforms and other formats and will ask for consent to do this. Where it is not necessary or appropriate to obtain your specific consent (for example group shots at public events), we use the information on the basis of legitimate interests. We take care to ensure that images used have no personally identifying information (unless, as an adult, you have provided consent for this for your own image).
We use health information, where we have your consent to do so and where it is necessary for medical purposes, for example, to prevent your participation in our services resulting in a medical emergency through contact with known allergens.
We may use gender and ethnicity, where we have your consent to do so, for impact, evaluation and reporting purposes. This information will be aggregated and anonymised.
We do not operate a marketing email list but we may email you, for example, to provide information about the services you are participating in.
We use the information collected from our website and social media platforms to learn more about how they are being used.
Under what circumstances may we share your information?
We may need to share your information:
With another named organisation, if we are working in partnership with them and they require it to help us provide the service
To comply with any legal obligation to do so
In the unlikely event of an emergency situation
With organisations who fund our services, who may use anonymised personal information to understand the impact of the funding they have provided
Culture Shift will never sell personal information to third parties for any purpose.
How long do we keep your information?
If you contact Culture Shift with an enquiry, your personal information will normally be deleted after six months, unless the enquiry results in you entering into a contract with Culture Shift. A contract may for example be that Culture Shift agrees to provide you with a service, or that you request to be contacted about our services at a future date, in which case, we may keep your information for six years after the contract is fulfilled, in case issues arise afterwards. Some information may be retained indefinitely for statistical or evaluation purposes.
You have the right to request a copy of the personal information that we hold about you and to ask us to correct or remove information that is inaccurate. You may ask us to delete personal information where processing is no longer necessary, or the legitimate interests we have in processing your personal information are overridden by your interests, rights and freedoms as the data subject. For more information on your rights, please reference the Danish Data Protection Agency www.datatilsynet.dk
How to contact us
If you have got this far, well done you deserve a biscuit!